Customer Care Career Training Rescheduled to Feb. 24 at DSLCC   A new six-week career training program, “Customer Care Representative”, has been rescheduled to begin Tuesday, February 24. The program, hosted by the Dabney S. Lancaster Community College Non-Credit Program, is geared specifically for Faneuil, Inc., which operates the EZ Pass Customer Care Center in Clifton Forge. Classes will meet from 9 am to 3 pm on Tuesdays, Wednesdays and Thursdays in Room 504, McCarthy Hall, on the DSLCC Clifton Forge campus. Classes will include training in keyboarding, customer service, employment preparation and computer literacy. There will also be preparation for the HDI Customer Service Representative Certificate and the Career Readiness Certificate, both nationally recognized employment credentials. Credentialing and job interviews will be scheduled after participants have successfully completed the program. Funding for the program, as well as the credentialing, is available for qualified applicants. The On Ramp Adult Career Pathways Program will pay for any dislocated worker who participates in the training. On Ramp assistance is provided by the US Department of Labor Workforce Investment Act Title I Funds. Anyone interested should apply by February 13 by calling (540) 620-6391. In addition to DSLCC and Faneuil, the training is made possible by a partnership among the following agencies: On Ramp Adult Career Pathways Program, Goodwill Industries of the Valleys, the Roanoke Valley Alleghany Regional Commission and PluggedIn Virginia.

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